我已经发邮件去官网问了这个问题，也按官网的要求把电脑的相关文件发给他们，他们的回复如下：意见大概就是要我更新显卡的驱动。但我还没有试，过两天有时间再搞
Thank you for providing that information. After reviewing your dx diagnostics I see the problem. Windows is using a basic display adapter which not allow the program to run you will need to update the display driver. You will need to get the driver from the manufacturer website that you purchased the computer from. This should fix your issue.